Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the Second Order Labs LLC ("Company," "we," "us," or "our") website located at secondorderco.com (the "Service") and any mobile applications we develop.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you do not have permission to access the Service.

2. Use of Service

2.1 Eligibility

You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you are at least 18 years of age.

2.2 Account Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding your account credentials and for any activities or actions under your account.

2.3 Acceptable Use

You agree not to use the Service:

• In any way that violates any applicable federal, state, local, or international law
• To transmit any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate the Company or another user
• In any way that infringes upon the rights of others
• To engage in any other conduct that restricts or inhibits anyone's use of the Service

3. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Second Order Labs LLC and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

4. Professional Services

4.1 Scope of Work

Specific development services, deliverables, timelines, and fees will be outlined in separate agreements or statements of work for each project.

4.2 Client Responsibilities

Clients agree to:

• Provide timely feedback and approvals
• Supply necessary content, assets, and information
• Ensure all provided materials do not infringe on third-party rights
• Pay fees as agreed in the project contract

4.3 Delivery and Acceptance

Work will be delivered according to the agreed timeline. Client has 7 days to review deliverables and provide feedback. Deliverables are considered accepted if no written objection is received within this period.

5. Payment Terms

Payment terms, including amounts, schedule, and methods, will be specified in individual project agreements. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

6. Confidentiality

Both parties agree to keep confidential all proprietary information received from the other party during the course of any project. This obligation survives termination of these Terms.

7. Warranties and Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Service will function uninterrupted, secure, or error-free
• The results obtained from the Service will be accurate or reliable
• The quality of any services obtained will meet your expectations

8. Limitation of Liability

IN NO EVENT SHALL SECOND ORDER LABS LLC, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability to you for any damages shall not exceed the amount paid by you to us in the twelve (12) months prior to the claim.

9. Indemnification

You agree to defend, indemnify, and hold harmless Second Order Labs LLC from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.

10. Termination

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive.

11. Governing Law and Disputes

These Terms shall be governed and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Delaware, and judgment on the award may be entered in any court having jurisdiction.

12. Privacy

Your use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy at https://secondorderco.com/privacy.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

15. Entire Agreement

These Terms, together with any project-specific agreements and our Privacy Policy, constitute the entire agreement between you and Second Order Labs LLC regarding the use of the Service.

16. Contact Information

If you have any questions about these Terms, please contact us: